Sophie Lambolez. «Dites donc il fonctionne pas ce machin.» Regard sur le support informatique.
DOI:
https://doi.org/10.24434/j.scoms.2017.01.010Abstract
Sophie Lambolez. «Dites donc il fonctionne pas ce machin.» Regard sur le support informatique. Paris: L’Harmattan, 2016, pp. 198. With a preface by Alain Trognon and Anne-Nelly Perret-Clermont. ISBN 978-2-343-09716-9
This volume, appeared for the book series « Figures de l’interaction » (figures of interaction) published by L’Harmattan, deals with communication processes within a technical professional domain: Namely, remote troubleshooting and maintenance support (in French, “dépannage informatique à distance”) in the field of informatics. The author, Sophie Lambolez, is currently a lecturer at the University of Neuchâtel, Switzerland.
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Copyright (c) 2017 Sara Greco
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