Web 2.0 Literacy: Four Aspects of the Second-Level Digital Divide

  • Thomas Friemel Universität Zürich
  • Sara Signer Universität Zürich
Keywords: ICT literacy, digital divide, operationalization, survey


The diffusion of the Internet is reaching a level of saturation with around 80 % coverage in Switzerland and Germany and more than 90 % coverage in northern Europe. However, the decrease of the first-level digital divide is not equivalent to an egalitarian use of Internet applications and content. A major change in recent years has been the increasing importance of user-generated content and so-called Web 2.0 applications. Due to this development, it became particularly important to consider the productive aspect of Internet use, both in theoretical concepts and empirical research on media literacy. The concept proposed in this article distinguishes four aspects of Web 2.0 literacy in a two-by-two matrix. On one dimension we identify receptive and productive acts of communication and on the other dimension knowledge and use. The empirical test of this concept (N = 266) illustrates the importance of distinguishing between these four aspects of Web 2.0 literacy

How to Cite
Friemel, T., & Signer, S. (1). Web 2.0 Literacy: Four Aspects of the Second-Level Digital Divide. Studies in Communication Sciences, (2). https://doi.org/10.24434/%x