KOPONEN, Jonna; JULKUNEN, Saara. Consumers’ experiences of appropriate sales interaction – a speech code theory perspective. Studies in Communication Sciences, [S. l.], v. 17, n. 1, p. 25–41, 2017. DOI: 10.24434/j.scoms.2017.01.003. Disponível em: https://www.hope.uzh.ch/scoms/article/view/j.scoms.2017.01.003. Acesso em: 19 apr. 2024.