RESCHE, C. Walmart’s communication techniques for sustaining stakeholder trust: How CEOs answer critics and reassure stakeholders in their annual and CSR report letters. Studies in Communication Sciences, [S. l.], v. 20, n. 1, p. 93–107, DOI: 10.24434/j.scoms.2020.01.008. Disponível em: https://www.hope.uzh.ch/scoms/article/view/j.scoms.2020.01.008. Acesso em: 14 apr. 2021.